Terms of Service

Last updated: October 2, 2026 · Effective: October 2, 2026

Please read section 19. These Terms contain an arbitration agreement and a class action waiver. Unless you opt out within 30 days, disputes between you and us will be resolved by individual binding arbitration, not in court.

1. About these Terms

These Terms of Service (“Terms”) are an agreement between you and FAMO Connect LLC (“we”, “us”, “our”), a Georgia limited liability company based in Tucker, Georgia, USA. They govern your use of the Yumizo mobile app and related services (together, the “Service”).

By creating an account, tapping to continue on the welcome screen, or using the Service, you agree to these Terms and confirm you have read our Privacy Policy at https://yumizo.app/privacy. If you do not agree, do not use the Service.

2. Who can use the Service

You must be at least 18 years old. The Service is not for anyone under 18. By using it, you confirm you are 18 or older.
You must be able to form a binding contract, and not be barred from using the Service under the laws that apply to you.
The Service is for your personal, non-commercial use.
The Service is not currently offered in the European Economic Area, the United Kingdom or Switzerland.

3. Your account

Starting without signing up. When you first open the app, we create an anonymous account for you. You can save your progress at any time by signing in with Apple, Google or an email address.
Unsaved (anonymous) accounts can be lost. An anonymous account exists only on the device that created it. It is lost if you log out of it, and it may be lost if you delete the app or change devices. We delete anonymous accounts, with their data, after 90 days without the app being opened (unless the account has an active Plus subscription). Save your progress to keep your data.
Keep your sign-in secure. You are responsible for activity under your account and for keeping your password and devices secure. Tell us at support@yumizo.app if you think someone has accessed your account without permission.
Accurate information. Please give accurate answers. Your plan and targets are calculated from them.
One person per account. Don’t share your account or use someone else’s.

4. The Service

The Service helps you track what you eat and drink, your activity and your weight, and rewards consistent habits through a virtual pet. It includes a food diary, food search and barcode scanning, AI-assisted meal logging from photos, voice and descriptions, a nutrition plan, reminders, a pet with virtual items, and optional extra features with Plus.

Changes. We are always improving the Service, and we may add, change or remove features. If we remove a major feature of Plus that you have paid for, we will tell you at least 30 days in advance.
Experimental features. Some features are labeled as options under development or are only available in developer settings. They may change or stop working at any time.
Availability. We aim to keep the Service available, but we don’t promise it will always be available or free of errors. Some features, including AI features, need an internet connection.
Daily limits. Some features have daily allowances, which are shown in the app. For example, the free plan includes a set number of AI logs each day, while food search, barcode scanning, saved meals and manual entries are not limited by that allowance. We may change allowances, and any change will be shown in the app.

5. Health and safety — please read

Not medical advice. The Service provides general information about food, nutrition and activity. It does not provide medical, nutritional, dietary or health advice, and it is not a substitute for advice from a doctor, registered dietitian or other qualified professional.
Not a medical device. The Service is not intended to diagnose, treat, cure, monitor or prevent any disease or condition.
Talk to a professional first before following a calorie target, meal plan, fasting schedule or weight goal if you are pregnant or breastfeeding, have or have had an eating disorder, have diabetes, kidney disease or any other medical condition, take medication that affects blood sugar or appetite, or are unsure whether a goal is safe for you.
Listen to your body. Stop and seek medical advice if you feel unwell. Don’t delay seeking medical advice because of anything in the Service.
Eating disorders. If you are worried about your eating, weight or body image, please reach out to a health professional or a support organization. The app’s Help section includes a support page.
Emergencies. The Service is not for emergencies. If you think you may have a medical emergency, call your local emergency number.

6. AI features and estimates

Estimates only. Calorie, macronutrient and other nutrient values produced by the Service — from AI analysis of photos, voice or descriptions, from food databases or from product labels — are estimates. They can be wrong, sometimes by a lot, especially for mixed dishes, sauces, cooking oils, drinks and anything the camera can’t see. Your calorie targets, goal dates, nutrition scores, awards and highlights are also estimates, based on standard equations and the information you give.
Check and correct. You are responsible for reviewing what is logged. You can edit any value.
Meal plans are written by AI. Recipes, ingredients, amounts, cooking times, cooking steps and nutrition figures in a meal plan are generated automatically and may contain mistakes. We check plans against the foods you ask to leave out, but that check reads common names only and can miss an ingredient.
Allergies and intolerances. Never rely on the Service to identify allergens or to confirm that a food or recipe is safe for you. Always read product labels and ingredient lists, and ask the restaurant or manufacturer when in doubt. Products and recipes change.
Food safety. Check cooking times yourself and make sure meat, fish and eggs are cooked through.
Your consent comes first. AI features send your meal photos, voice, descriptions or meal-plan inputs to a third-party AI service provider only after you allow it in the app. See our Privacy Policy for details. If you don’t allow it, AI features are unavailable, but the rest of the Service still works.
Fair use. AI features are subject to the daily allowances shown in the app. Where a plan or feature is described as “unlimited” or “unlimited for everyday use” (for example, barcode scanning and food search), fair-use limits apply to prevent abuse and keep the Service running for everyone.

7. Food data from third parties

Some nutrition data in the Service comes from third-party databases:

OpenNutrition — © Snackbar Apps LLC, made available under the Open Database License (ODbL) v1.0, with a modified Database Contents License for its contents. See https://www.opennutrition.app.
Open Food Facts — © Open Food Facts contributors, made available under the Open Database License (ODbL) v1.0. See https://world.openfoodfacts.org.

We have cleaned and adapted the OpenNutrition data for use in the Service. How we build our version of the database, step by step, and the list of rows we correct by hand are available at https://yumizo.app/food-data. Third-party food data is provided “as is,” may be incomplete or out of date, and a product’s recipe may have changed since its label was recorded.

Nothing in these Terms limits any rights you have under the ODbL in the food data itself.

8. Plus subscriptions

8.1 Buying Plus

“Plus” is an optional paid subscription that unlocks extra features, described in the app at the time you buy. You buy Plus through the Apple App Store or Google Play (each, an “App Store”) using your App Store account. The App Store’s terms also apply to your purchase.

Plus’s AI features are for personal use and subject to fair use: to keep the service working for everyone, we may pause AI features for the rest of a day after unusually heavy use. Search, barcodes and manual logging keep working.

Before you confirm a purchase, the App Store shows you the price, the billing period and any free trial or introductory offer. Prices may vary by country and include or exclude taxes as the App Store shows.

8.2 Automatic renewal

Plus renews automatically at the end of each billing period, at the then-current price, until you cancel.

Payment is charged to your App Store account when you confirm the purchase (or, if you start with a free trial, when the trial ends).
Your subscription renews automatically unless you turn off auto-renew at least 24 hours before the end of the current period. Depending on the App Store, your account is charged for renewal within the 24 hours before the current period ends or when the new period starts.
If the price changes, the App Store will notify you as its rules require and, where required, ask for your agreement before charging the new price.

8.3 Free trials and introductory offers

If a free trial is offered, it lasts for the period shown when you sign up. Unless you cancel at least 24 hours before the trial ends, your subscription will start and you will be charged automatically. Whether you are eligible for a free trial or introductory offer is decided by the App Store (usually once per App Store account). Any unused part of a free trial ends when you buy a subscription.

8.4 Cancelling

You can cancel at any time in your App Store account settings (in the app: Me › Subscription › Manage subscription). After you cancel, you keep Plus until the end of the period you have paid for. Deleting the app or your Yumizo account does not cancel your subscription.

8.5 Refunds

Because App Store purchases are processed by Apple or Google, refunds are handled by the App Store under its refund policy. We cannot issue refunds for App Store purchases ourselves. To request one, contact Apple (reportaproblem.apple.com) or Google Play support. If a refund is granted, Plus ends. Nothing in these Terms limits any refund rights you have under the law where you live.

8.6 Your subscription and your account

Your Plus subscription is linked to your App Store account and to your Yumizo account. If you buy Plus before saving your progress and then sign in to a saved account, your subscription moves with you. If Plus is missing on a new device, sign in to the same account and use Restore purchases.

8.7 If we stop offering Plus

If we discontinue Plus, we will tell you in the app or by email at least 30 days in advance, and we will stop renewing it. If Plus ends before the end of a period you have already paid for, we will help you request a refund for the unused part through the App Store you bought it from, where that App Store allows it.

9. Berries and virtual items

The Service includes a virtual currency (“Berries”) and virtual items, such as outfits and scenery for your pet and streak savers. You can earn Berries by using the Service, and you can buy Berry packs through the App Store.

A license, not property. Berries and virtual items are a limited, personal, non-transferable, revocable license to use them within the Service. You do not own them.
No cash value. Berries and virtual items have no monetary value. They cannot be exchanged for money, real goods or services, or anything outside the Service, and we will not buy them back.
Non-transferable. You cannot sell, trade, gift or transfer Berries or virtual items to another person or account.
No refunds. Berry packs and virtual items are final once delivered, except as required by law or by the App Store’s refund policy. If the App Store refunds a Berry pack, we may remove the Berries, or items bought with them, from your account.
Loss of Berries. Berries and virtual items are lost if your account is deleted — whether you delete it, an anonymous account is deleted after 90 days of inactivity, or we terminate your account for breaking these Terms.
Changes. We may change what Berries can be used for, what items cost and how Berries are earned. If we stop offering Berries altogether, we will tell you in the app at least 30 days in advance, so you can use the Berries you have. Any Berries left when they end lapse, without compensation, because they have no cash value.
Mistakes and misuse. We may correct Berry balances that are wrong because of an error, and remove Berries or items obtained by cheating, tampering or exploiting a bug.

10. Your content

“Your content” means the information you put into the Service, including meal photos, voice recordings, meal descriptions, diary entries, answers and messages to us.

You own your content. We don’t claim ownership of it.
What you allow us to do. You give us a worldwide, non-exclusive, royalty-free license to host, store, copy, process, transmit and display your content only to operate and provide the Service to you — for example, to store your meal photos in your diary, to show them on your other devices, and (with your consent) to send them to our AI service provider to estimate nutrition. This license ends when you delete the content or your account, except for copies we must keep by law (see our Privacy Policy).
What we won’t do. We won’t use your meal photos or voice recordings in marketing or advertising, publish them, or use them to train AI models.
Your responsibility. Only submit content you have the right to share. Don’t upload photos of other people without their permission, and don’t upload anything illegal or harmful.
Feedback. If you send us ideas or suggestions about the Service, we may use them without any obligation to you. Personal information in your feedback is handled under our Privacy Policy.

11. Acceptable use

You agree not to:

use the Service if you are under 18, or on behalf of someone under 18;
break the law or anyone’s rights through the Service;
upload content that is illegal, sexually explicit, hateful, harassing, or that infringes someone else’s rights;
copy, modify, distribute, sell or lease any part of the Service, except as these Terms or applicable open licenses allow;
reverse engineer, decompile or try to extract the source code of the app, except where the law allows despite this restriction;
access or call our servers, AI features or APIs except through the official app, or use bots, scripts or automated tools to do so;
get around daily allowances, fair-use limits, payment, app-integrity checks or other security measures;
use the Service to build a competing product or dataset, or to benchmark AI models;
tamper with Berries, virtual items, streaks or purchases; or
interfere with or disrupt the Service or other people’s use of it.

12. Our intellectual property

The Service — including the app, its design, pet characters, artwork, animations, text and software — is owned by us or our licensors and protected by intellectual property laws. Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to download and use the app on devices you own or control, for your personal, non-commercial use. We reserve all rights not expressly granted.

13. Third-party services and links

The Service relies on and links to services run by others, such as Apple and Google (sign-in, App Stores and device features), our AI service provider, food databases and social networks. We are not responsible for third-party services, and your use of them may be governed by their own terms and privacy policies.

14. Privacy

Our Privacy Policy at https://yumizo.app/privacy explains how we collect and use personal information, including health data. If you live in Washington or Nevada, also see our Consumer Health Data Privacy Policy at https://yumizo.app/consumer-health-privacy.

15. Ending these Terms

By you. You can stop using the Service at any time. To delete your account and its data, open the Me tab and tap Delete my account. Remember to cancel any subscription in your App Store account settings.
By us. We may suspend or terminate your account or access to the Service if you seriously or repeatedly break these Terms, if we must do so to comply with the law, or to protect the Service or other users. Where reasonable, we will tell you why and give you a chance to fix the problem first. We may also stop offering the Service, after telling you at least 30 days in advance.
Inactive anonymous accounts are deleted after 90 days as described in section 3.
What happens next. When your account ends, your right to use the Service ends, and your data is deleted as described in our Privacy Policy. If we stop offering the Service while you have Plus, section 8.7 applies. Sections that by their nature should survive — including sections 5, 6, 9 (no cash value), 10 (feedback), 16, 17, 18, 19 and 20 — survive.

16. Disclaimers

To the fullest extent permitted by law, the Service is provided “as is” and “as available.” We disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement and accuracy. In particular, we do not warrant that nutrition estimates, targets, meal plans or food data are accurate, complete or suitable for you, that the Service will meet your health or weight goals, or that it will be uninterrupted, secure or error-free.

Some places do not allow the exclusion of certain warranties, so some of these exclusions may not apply to you. If you are a consumer, you may have statutory rights that these Terms do not affect.

17. Limitation of liability

To the fullest extent permitted by law:

We are not liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profits, data, goodwill or health outcomes, arising out of or relating to the Service or these Terms, even if we were told they were possible.
Our total liability for all claims relating to the Service or these Terms is limited to the greater of (a) the amount you paid us for the Service in the 12 months before the claim arose, or (b) US$50.

Nothing in these Terms limits or excludes liability that cannot be limited or excluded by law, including liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation, or your statutory rights as a consumer.

18. Indemnity

To the extent permitted by law, you agree to indemnify and hold us harmless from claims, losses and expenses (including reasonable legal fees) arising from your breach of these Terms or your misuse of the Service. This section does not apply to consumers where the law does not allow it.

19. Resolving disputes

Talk to us first. Most problems can be fixed quickly. Before starting any formal proceeding, please email support@yumizo.app with a description of the issue and what you’d like us to do. We’ll try to resolve it informally within 30 days.

Arbitration. If we can’t resolve a dispute informally, you and we agree to resolve it by binding individual arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules, rather than in court. The Federal Arbitration Act governs this agreement to arbitrate.

Exceptions. Either party may bring an individual claim in a small-claims court that has jurisdiction, and either party may ask a court for relief for infringement or misuse of intellectual property rights.
No class actions. You and we waive the right to a jury trial and to participate in a class action, class-wide arbitration or any other representative proceeding. Claims may be brought only individually, and an arbitrator may award relief only to the individual party asking for it.
Fees and place. The AAA’s Consumer Arbitration Rules decide who pays the filing, administration and arbitrator fees. If you show that the cost of arbitration would be prohibitive compared with going to court, we will pay as much of it as the arbitrator decides is needed to make arbitration affordable for you. The arbitration may take place by video call, by phone, on written submissions, or in person in the county where you live, as you choose.
Many similar claims. If 25 or more similar arbitration demands are brought against us by or with the help of the same law firm or organization, the AAA’s rules for mass or multiple case filings apply.
Opting out. You can opt out of this arbitration agreement by emailing support@yumizo.app within 30 days of first accepting these Terms, with your name, the email address on your account (if any) and a statement that you are opting out of arbitration. Opting out doesn’t affect the rest of these Terms.
If part of this section fails. If the class action waiver is found unenforceable for a claim, that claim will be decided in court, not in arbitration, and the rest of this section still applies to every other claim.

Courts. Any dispute that is not arbitrated — for example, if you opt out, or a claim is decided in court under this section — will be decided exclusively by the courts located in DeKalb County, Georgia, USA, and you and we consent to their jurisdiction. This does not stop either party from using small-claims court as described above.

20. Governing law

These Terms are governed by the laws of the State of Georgia, USA, and applicable federal law, without regard to conflict-of-laws rules, except that the Federal Arbitration Act governs section 19. This does not take away any protection that the consumer laws where you live give you and that cannot be waived by agreement.

21. Additional terms for Apple App Store users

If you downloaded the app from the Apple App Store, these additional terms apply:

Parties. These Terms are between you and us only, not with Apple Inc. (“Apple”). We, not Apple, are solely responsible for the app and its content.
Scope of license. Your license to use the app is limited to a non-transferable license to use it on Apple-branded products that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions, except that the app may be accessed by other accounts associated with you through Family Sharing or volume purchasing where available.
Maintenance and support. We are solely responsible for providing maintenance and support for the app. Apple has no obligation to provide any maintenance or support services for the app.
Warranty. We are solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. If the app fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the app to you. To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the app, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty are our responsibility.
Product claims. We, not Apple, are responsible for addressing any claims by you or any third party relating to the app or your possession or use of it, including (a) product liability claims, (b) any claim that the app fails to conform to any applicable legal or regulatory requirement, and (c) claims arising under consumer protection, privacy or similar legislation.
Intellectual property. If a third party claims that the app or your possession and use of it infringes that third party’s intellectual property rights, we, not Apple, are solely responsible for the investigation, defense, settlement and discharge of that claim.
Legal compliance. You represent and warrant that (a) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country, and (b) you are not listed on any U.S. Government list of prohibited or restricted parties.
Developer contact. Questions, complaints or claims about the app should be sent to: FAMO Connect LLC, support@yumizo.app.
Third-party terms. You must comply with applicable third-party terms of agreement when using the app (for example, your wireless data service agreement).
Third-party beneficiary. Apple and Apple’s subsidiaries are third-party beneficiaries of these Terms. When you accept these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce them against you as a third-party beneficiary.

If these Apple terms conflict with the rest of these Terms, these Apple terms apply to your use of the app downloaded from the Apple App Store.

22. Additional terms for Google Play users

If you downloaded the app from Google Play, your use of Google Play is also governed by the Google Play Terms of Service. Google is not responsible for the app or its content.

23. Changes to these Terms

We may update these Terms from time to time. If a change is material, we will tell you in the app or by email at least 30 days before it takes effect, unless the change is required sooner by law or to address a security issue. If you keep using the Service after the change takes effect, you accept the updated Terms. If you don’t agree, stop using the Service and delete your account, and cancel any subscription.

24. General

Entire agreement. These Terms, the Privacy Policy and any terms shown to you at the time of purchase are the whole agreement between you and us about the Service.
Severability. If any part of these Terms is found unenforceable, the rest stays in effect.
No waiver. If we don’t enforce a right, we have not waived it.
Assignment. You may not transfer your rights under these Terms. We may transfer ours in connection with a merger, acquisition or sale of assets, or to an affiliate, as long as your rights are not reduced.
Events beyond our control. We are not responsible for delays or failures caused by events outside our reasonable control.
Export laws. You agree to comply with applicable export and sanctions laws when using the Service.
Notices. We may send you notices in the app or to the email address on your account. You can send notices to us at support@yumizo.app.
Language. These Terms are written in English. Any translation is for convenience only.

25. Contact us

FAMO Connect LLC
Tucker, Georgia, USA
Support: support@yumizo.app
Privacy: privacy@yumizo.app